Fact Based List:
2010 Mail Order Pharmacy Ranking by Customer Satisfaction
Submitted by Clive Riddle on Wed, 09/22/2010 - 12:03
- Kaiser Permanente (score: 854)
- Express Scripts (score: 830)
- Humana RightsourceRx (score: 829)
- Prescription Solutions (score: 824)
- Medco (score: 804)
- Caremark Mail Service (score: 790)
- CIGNA Tel-Drug (score: 783)
- Prime Therapeutics (score: 778)
- Walgreens Mail Service (score: 757)
- Aetna Rx Home Delivery (score: 736)
- WellPoint NextRx (score: 735)
- Walmart Pharmacy Mail Service (score: 713)
Notes: Average satisfaction score for mail order segment was 814, out of a possible 1,000
Source: J.D. Power and Associates 2010 National Pharmacy Study, published by J.D. Powers and Associates
Source URL: http://businesscenter.jdpower.com/news/pressrelease.aspx?ID=...
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